Goodbye Sparkpost

Es war gut, solange es gedauert hat.

Jetzt teilen sie mit, dass die kostenlosen Pläne, die sie für Nutzer, die diese genutzt haben, verlängert hatten, nicht mehr verfügbar sein werden. Sie empfehlen mir, zum Starter-Plan für 30 USD pro Monat zu wechseln; auf Jahresbasis wären das 360 USD.

(…) wir werden unsere alten kostenlosen Pläne abschalten. Bis spätestens 15. September 2019 müssen Sie sich in Ihr SparkPost-Konto einloggen, um einen unserer aktuellen Pläne auszuwählen. Basierend auf Ihrem Sendeverhalten und der Nutzung von Funktionen* empfehlen wir den Starter-Plan mit 50.000 Mails. Wenn Sie bis zum 15. September keinen der aktuellen Pläne auswählen, werden Sie automatisch auf unseren kostenlosen „Test"-Plan migriert, der auf 500 E-Mails pro Monat und 100 E-Mails pro Tag begrenzt ist.

* PS: Ich versende weniger als 6.000 E-Mails pro Woche!

Ich finde, der Starter-Plan ist ein bewaffneter Angriff :astonished: Ich nutze keine SparkPost-Funktionen, nur das, was Discourse benötigt, um Registrierungs-E-Mails oder Zusammenfassungen zu versenden. Ich verwende sogar nicht einmal die Discourse-Funktion, um per E-Mail zu antworten.

Also … welchen anderen E-Mail-Dienst könnt ihr empfehlen?

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I used Mailgun, which has a great free tier. If you do less than 10,000 emails you should be fine and integration worked well with my Discourse install.
https://www.mailgun.com/pricing

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I’m facing the same issue. The entry level Production tier cost is too high to justify staying.

Bear in mind though, you can share the quota across instances, so if you have several forums, all monetised …

Mass migration ensues! Lookout for related support posts :wink:

(Trouble is, if they are an efficient outfit with most of their costs scaling with volume I suspect they won’t care - they just want to turn all volume into cash)

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I was still on one of their old 100,000 free emails/month plan and got the mail too. I can’t blame them for having to run a profitable business, but for me, Amazon SES is a more economical choice. I’ve been using it on my Discourse instance for over a year without any issues.

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How many emails are you sending?

Right now, about 200k a month, which costs me $20.

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I figured people would want to use this post to compare alternatives to Sparkpost so I’ll mention that the only solution on the list of supported email services that’s able to compete with that is Elastic Email. It’s able to do 200,000 emails on $18 a month. I hope this is useful to users who want something with a premade config for Discourse but doesn’t cost a ton of money.

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That’s still a tonne of money to small, low traffic sites and will push those sites into loss territory.

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Small, low traffic sites aren’t likely to be sending 200,000 emails a month. Free tiers, either Elastic’s or Mailgun’s (which I recommended earlier) should suffice.

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Excuse me @Owen_Walters, when you mentioned Elastic Email; which plan is the best to start with discourse? I saw in the pricing’s elastic email page that they offer… the “Email API”'s offer “Pay as you go” will work with discourse?

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Pay as you go works with Discourse, yes.

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That’s actually a very good option for even moderately active sites, and still good for very low volume new sites, thanks for sharing.

Do they aggregate by all your sites - ie charge by account rather than domain? Can you then leverage your quota across several sites? (Which would essentially make adding a new site marginally zero cost).

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I’ve not personally used Elastic, but Mailgun/Sendgrid both have account based quotas.

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I have tried them all until I settled with Amazon SES. 10/10 deliverability and for a small to medium site it will cost pennies.

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Bad news. Elastic Email does not have Discourse’s integration. :sob:

I contacted ElasticEmail’s Sales and Christine from Elastic Email said:

We do not have an integration with Discourse yet, You can try our integration with Piesync and it has a lot of apps supported.

So… goodbye Elastic Email too.

Ps; information updated about Elastic Email and Discourse, here #19.

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SidV, what do you mean by that? SparkPost doesn’t specifically have Discourse Integration as such, but its SMTP interface permits Discourse to send emails? What is Elastic Email missing?

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Hi Robert.

I really do not understand why Elastic Email Sales Support told me that. I asked them if they could buy any of their plans to use Discourse, and they responded again that there was no integration.

Now I’m still in conversation with another person.

Finally, Carlos from Elastic Email said:

Pay as you Go is definitely compatible with SMTP. You should have no problem using that plan. Just ensure to use the instructions in the article and the Discourse link you provided and everything should work correctly.

If there are any problems during setup please let us know and we’ll ensure to provide assistance to get everything working correctly. We highly appreciate your help with this.

Thanks for choosing Elastic Email!

I should try, but it seems that nobody here uses Elastic Email (?).

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Just ask them if they still support SMTP, because that’s what Discourse uses. :slight_smile: The guide I linked above shows how to use Elastic Email’s SMTP with Discourse.

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I use SparkPost on one forum and MailGun on another. Wanted to hedge my bets and find the most cost-effective and reliable service.

SparkPost’s announcement just made that decision for me.

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Just checked with Elastic Mail:

Given they are (very) slightly cheaper than Amazon SES if you are not using EC2, I think I will be going with Elastic Email’s Pay as You Go.

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