Group tag in new topic doesn't show the tags

Hey,
I’m having an issue where I’m asking for a mandatory tag from a specified tag group in order to be able to create a new post, it’s showing Select at least 1 tag from “grouptagname” but doesn’t show any tags that are actually in this group. If the user try to type the tag he just gets a No match found

Can someone help please?

Tags and the permissions regarding who is allowed to use them and where they can be used can become complicated.

You can check that:

  • The user is allowed to use tags in general. Can they use tags in other categories? Are they in a group selected in the Tag topic allowed groups site setting?
  • The user is allowed to use the tag. Is Tags can be used by everyone in the settings of that tag group selected?
  • The category is not limited to other tags. Are there tags or tag groups selected in the category’s Restrict these tags to this category: or Restrict these tag groups to this category: setting? If yes, is Also allow other tags enabled?
  • The tag or tag group is not limited to other categories. When there is any other category where the tag or tag group was added to Restrict these tags to this category: or Restrict these tag groups to this category: setting, then it is limited to that category until you also add it to the category where you want to use it.
    The easiest way to find out is looking at the additional information a that tags page

Is the Data Explorer plugin installed on your forum? That can help in finding out all these pieces of information.

5 Likes

You’re a legend, tag group was limited to an other category.
Too many options at different places, missed this one. Thanks mate

2 Likes