How do I remove rename?

Product Support

AI-generated summary

In a support thread titled ‘How do I remove rename?’, haydenjames accidentally renamed the level 1 trust group to ‘basic’ (lowercase) and sought help reverting it. HamMan2118 suggested renaming via Admin > Badges > TL1 Badge, but noted that group messages may persist in the sidebar. pfaffman pointed to /admin/customize/text, specifically searching for Groups.default_names, clarifying that trust levels aren’t regular groups and can’t be renamed under Admin > Users > Groups — a point Lilly initially misunderstood. pfaffman confirmed this with a screenshot. haydenjames reported trying both methods without success, noting the ‘Basic’ (capital B) setting didn’t affect the lowercase ‘basic’. After deleting all messages in the ‘basic’ inbox and waiting a day, the group disappeared — possibly coincidental, but effective. The thread highlights that renaming trust levels isn’t straightforward and may require cleaning associated messages to fully remove the renamed label.

1

Somehow, I renamed the level 1 group to “basic”. How can I revert that?

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Where can I find those settings to remove the “basic” message box? I’ve been searching in a loop for a while now.

thanks

2

If you go to Admin > Badges > Search for the TL1 Badge > Then click “rename”. You will be brought to a screen to change the name :slight_smile:

The second part, if I remember correctly, once a message is sent to that group, it stays in that sidebar. I may be wrong! (If I am, let me know as I am curious as well :sweat_smile:)

3

I believe that’s in /admin/customize/text

Then have it show only the ones you’ve changed.

4

go to admin - users - groups and rename the group

:point_down:

5

Trust levels aren’t really groups, so you can’t rename them there. I thought you might be right, but this time I checked.

In admin customize text search for

Groups.default_names

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6

I’m on mobile when I tried but there was no search option. I will make a proper reply (edit this comment) once I get back to PC. I tried both suggestions in this thread, not possible to rename “basic”.

The Basic that can be changed in settings starts with capital B. I tried it also but it’s not the same and the lower case basic.

Update: I was able to delete all the messages i found in “basic” inbox etc and then the next day the poof! …“basic” is gone. Coincidence or that was the fix?