So, in our community people have been refused to understand and get used to the way categories work in Discourse. They get confused again and again. Nobody can understand the following Discourse’s concept:
- A top category can have topics
- A subcategory can have topics
- A top category can mix its own topics with topics of its subcategories and show in a single list
I don’t know why, but people just don’t understand it. They are used to a structure book alike:
- Category can have sub-categories
- Categories can have topics
I was thinking about a way to improve user experience for our use-case.
Thing 1. On a top category page, show two things only:
- The list of subcategories
- Topics found in the main category only; show it under the list of subcategories
Thing 2. Hide 2 items in the subcategories dropdown list:
So that only subcategories are shown, no “all subcategories” nor “none of subcategories” items.
Is it possible to configure Discourse as outlined above?
We really struggle to structure our categories well: we don’t want to create a lot of subcategories as I’ve read a lot here on Meta that it’s not recommended and will eventually fail. Yet we still need some subcategories, and we fail teaching our users how it works as it is now.