iOS app user suddenly logged out?

support
#1

one of our users uploaded:

Was working OK but then changed to this

IMG_3704.jpg
IMG_3704.jpg640×1136 90.2 KB

And when I select Authorize it gives an error message

Oops

The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.

Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.

No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.

Any thoughts?

#2

Hi @Seth_Godin,

Two things to try:

  • remove the site and add it again
  • reinstall the app

I can’t be 100% sure this is it here, but we are rethinking the auth flow due to some iOS bug with cookies in the app. This should improve this in the future.

Please let me know if it works or not.

5 Likes
#3

thank you… I’ve let the user know!

4 Likes
#4

Unfortunately there are a number of current iOS bugs around browser cookie handling that are affecting the iOS app. @sam may have more specifics to share.