iOS app: viewing first forum erases notifications of second

I use the iOS app.

I have 4 forums in it but mostly use the top 2.

Scenario:

  1. Open app
  2. See there are new/unread notifications for all forum list items
  3. Tap first/top forum list item to visit it
  4. Read until no new/unread and go back to hub list using the down arrow toolbar icon
  5. Look at the second forum list item

Expected

  • notifications should still be on second forum list item

Actual

  • notifications disappear from first forum list item
  • (notifications are at the forum when you visit it)
  • third and fourth forum list items are unaffected

Workaround

  • visit the second forum before the first
  • when you return to the hub list notifications will still be on first forum list item
3 Likes

I cannot reproduce this, but I am running a new (unpublished) beta of the app with a refactored home list. I will let you know when the new beta is available for testing.

4 Likes

Trying to reproduce this morning and can’t, but it happens regularly so my steps must be wrong. I’ll revise soon.

3 Likes

What I think is happening:

  1. I use my pc to fully read the second forum
  2. later I use my phone hub app
  3. notification labels are out-of-date, showing unread posts on second forum
  4. for some reason they don’t refresh when I open the app
  5. I read the first forum
  6. when I return to hub list it is refreshed
  7. notification labels are now up-to-date, second forum has already been read

Does this make sense?

I haven’t renamed the thread as yet.

2 Likes

So the correct report would be “long delay or no notice of notifications refresh on app open” ?

2 Likes

Maybe, if somebody can reproduce this!