We implemented Discourse for a client to replace their MailMan mailing list. For the most part, the new Discourse forum is functioning awesomely in its role as a replacement, but there seems to be one area that is problematic.
The forum’s members are all in mailing-list mode (they get notified of all posts). The whole forum is private. Authentication is handled using SSO to an MVC site.
In the last few days, members have been trying to couple of attachments to the group. The discussion is quickly approaching Godwin’s Law territory because the attachments are not actually included in the notification emails to the group.
The issue is many of the mailing list participants do not actually visit the forum to log in…Therefore the links in the notification email to the attachment block them with a login page. From there they would need to do the SSO sign in on the main site and know enough to click the original link in the email to get to the attachment again.
They are used to having the attachment included in the notification email. I understand all the reasons why including attachments in emails is a bad idea…I get it. But, maybe there is something that can be done so we could tokenize the links so they wouldn’t have to be protected or turn off authorization requirements for uploaded files.
If one of the goals is to replace mailing lists, I do believe this is an issue that will need to be addressed.
As always, I am willing to do whatever I can to help.