Yes, how to configure groups for a given purpose is the cause of a lot of confusion. The Setup Wizard could walk site owners through the process.
I’m imagining something like this:
the Wizard asks “What’s your community going to be used for?”
a selection of available templates is displayed
the site owner selects “customer support”
the Wizard walks the site owner through the process of configuring a “support” group: the group’s name, incoming email address, category, etc
Another site owner selects “paid subscriptions” from the Setup Wizard:
the Wizard walks them through the process of creating “subscribers” groups and categories
gives them the option of configuring the Patreon and Subscriptions plugins to limit access to the “subcribers” categories
Another site owner selects “teamwork” from the Setup Wizard…
These sound great. There could be templates for study & education and so on too.
Totally agree - hadn’t thought about the New Group dialog too. I have had to use that dialog a lot on another forum where I was admin, and it can feel like a lot of work to create groups.
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