Hi all! I lead the Ramp Community and manage our Discourse forum. We’ve recently added a few team members to help moderate, and I’m working with our data team to track key engagement metrics. We’re specifically looking to measure: Assigned posts and whether the moderator has responded (we’ll coun…

Managing Forum Moderators - Metrics & Reporting

pfaffman (Jay Pfaffman) April 7, 2025, 10:00pm 2

3 Likes

Topic		Replies	Views
Moderator Reading Time Support	3	1058	June 25, 2019
How to calculate engagement rate for Discourse? Data & reporting	7	1257	December 21, 2022
Add new metrics in the administration interface Feature	28	4864	February 2, 2016
Generating Support Metrics (with Assign and Solved plugins) Feature	3	1208	September 19, 2018
Suggestions for best practices? Community	3	622	March 15, 2023