Our transit provider is down due to a severe hardware fault. No estimated time to recovery is available. We are bringing up read-only mirrors of standard & business customer sites at a separate location. (ref)
Would it be possible to get an entry we can put in our hosts files or some other type of workaround to connect to the other servers for update access?
I appreciate the Status page. But it does not provide a venue to discuss when the status update lacks clarity.
I had not dealt with a “transit provider” and the term does not Google well. (It pulls up more entries about mass transit people moving than internet packet moving.) And the “severe hardware fault” might be anything (from their backup generators running out of fuel during an extended power outage to their main building burning down.) The communication inspired anxiety and uncertainty rather than relieved it.
In the context of the internet, a transit provider is someone who carries traffic. They rarely if ever share detail as to the specifics of a failure. At best they will talk about degraded services or the relative severity of outages.
These networks are typically built with several layers of redundancy, where only compounded failure can lead to actual downtime. A few exemplars exist such as CloudFlare, who will occasionally go into painstaking details on outages, but they’re the exception and not the rule.