Thanks for that info. Yes, this is what I was trying to do an update. Doing one through my server seems impossible ever since Linode changed to Akamai. For some reason it won’t accept my login and password. I want to change the server to Digital Ocean but I don’t have the expertise to transfer all the data (approx. 5.6gb) of our site across to the new server. I have asked Digital Ocean for assistance.
It might be worth approaching akamai/Linode support to help you get access to your server. They should have a way to give you the access (or the instructions to perform a recovery) upon validating that you’re the account owner.
If you would like to hire someone to do the migration, it might be a good idea to post in marketplace