We already have the Solution und the Assign Function - it works absolutly great!
Now it would be cool, if the assigned user gets a notification when his assigned topic is still unsolved after f.e. 5 days.
Is there a plug-in or a specific setting?
By default you are reminded of pending assignments via a PM, but as I recall it’s more of a monthly thing rather than weekly. I can’t recall if this is configurable, but you might try looking in the plugin settings.