No problem. I wish I could help you more, but unfortunately, I do not have enough knowledge on the subject. Hopefully someone that knows more will respond soon. I would also watch the topic that I linked to. It might eventually have a solution posted.
In the mean time, you might want to take a look at your logs and see if there are similarities to the logs posted in that topic. I’m pretty sure the logs you would be interested in can be found by adding
/logs to your forum’s base URL. So it would look something like
https://example.com/logs The user in that topic also mentions a proxy. Are you using a proxy?
If you can provide this type of information, it should be helpful to someone that reads this topic and has a better understanding on the subject.
I wish you luck in solving the problem!