Registration Limit from IP Address

(Paul Newell) #1

My users are getting the following when they try to signup:

“New registrations are not allowed from your IP address (maximum limit reached). Contact a staff member.”

I didn’t set a limit that I know of, so not sure why this is happening. We are all at the same three IP address because the forum is for a company intranet.

Is there some kind of rate limit for API calls?
(Jeff Atwood) #2

Either relax the limit in site settings or make sure there is at least one staff member from each IP.

(Paul Newell) #3

What is that setting called though? I can’t find it.

(Lisa Wess) #4

Go to Settings and search for ‘registration’ - have a look for “max new accounts per registration ip”

(Paul Newell) #5

Nothing comes up when I search for the word “registration”.

(Paul Newell) #6

Never mind, I found it. Thanks guys!

(Lisa Wess) #7

It’s in the ‘spam’ menu item in Admin > Settings.

(Paul Newell) #8

If I make it 0 will it be unlimited?

(Kane York) #9

Not sure - make it six nines to be safe (don’t go too high or it might overflow)

(Jeff Atwood) #10

We protect against overflows in settings because this has happened many times before.

(Martin Delille) #13

I changed the option to 100 and I still have the issue. Does it take some time to be taken into account?

(Martin Delille) #14

Ok sorry my IP was blocked. I authorized it and it’s now working.