Reply bot for Discourse?


(Jan P.) #1

Has anyone built a bot like thing that can reply to posts if specific conditions are met (e.g. "topic in category foo, does not contain string bar)?

I have quite a few “issue” type topics in the developer community I am moderating, and 75% of my replies are just asking for software and environment information. It would be great if I could have a bot version of myself that could check with some simple rules and then create a reply to the topic if they are not met.


(Stephen Chung) #2

Use a post template for the category?

I know it is frustrating, especially when using Discourse as a technical support forum. There are standard questions you need to ask e.g. serial number, model number, product series etc. that 90% of the posters don’t care to provide.

Maybe also consider the “Canned Answer” plugin.


(Jan P.) #3

Post template doesn’t work as only ~75% of the posts need that information :confused:
Also having one makes 50% of all posts have parts of the template (not filled out) inside them :frowning:

“Canned Replies” plugin is in use, still have to 1) read the post and 2) do the mental decision then 3) click the cog 4) click the Canned Replies 5) click the search box 6) type the name of the reply I need 7) click the insert icon 8) click the “Reply” button. That gets old really fast unfortunately (which means after at least 30 minutes of doing this every morning…). :man_shrugging: (Also it is all from my account which is gives me notifications even though I only made them offer the necessary information and didn’t really reply)

But thanks for the suggestions - unfortunately I already tried both :sunny:


(Jeff Wong) #4

If you’re comfortable configuring and self-hosting your own bot software, I wrote a hubot adapter for discourse that may handle your use case.


(Jan P.) #5

Not yet, but you have to start somewhere :wink:

Awesome, I don’t know anything about Hubot as well (yet), but that looks like what I was looking for.


(Stephen Chung) #6

Maybe something similar to the Akismet plugin, but only verifies each new post based on whether the required content is there instead of sending the content to Akismet?