When a user is mentioned in a forum post or a PM/DM, other digest, or summary email, from what I can tell, the user receives the entire message and has no reason to log in to the site.
This is not ideal for us.
Our goal for these transactional emails is to serve as a tool to pull users back into the platform where they can not only get the message that was meant for them, but also be enticed to stick around and engage with other great content.
This is exactly what Facebook, Linkedin, and other social platforms do with their transactional emails… they “tease” that there’s a special something waiting for the user, if they click the button and jump back into their account, on the respective platform.
As a side-note, another reason this is important to us is for sponsorship and partner agreements. The more page-views we are getting, and the longer our users spend time on our site, the more validating data we have to help us secure more sponsorship and partner deals.
Is there a way to indicate in the email templates that we only want to display a certain number of characters within each of these transactional emails that go out?
I noticed these variables in the email templates.
Is there a way to tweak them and/or other variables to allow only 160 characters, or something similar?
Jeff mentioned something that may relate, in this thread:
Or perhaps there’s another kind of workaround?