For categories with required tags, it says tags are optional.
This is also leading to some moderators posting items without tags as I guess it’s set so they can ignore the setting? (I think it may be better if all users follow the requirements for the category.)
It’s easily done - especially if not all categories require a tag and when the input box says ‘optional’. If it is not optional it should not say it is optional.
Could you elaborate why tags are optional for staff members even in categories where they are required?
Another approach would be to show a warning message if a staff member attempts to create a topic without tags in a category where it is required. This way, they can ignore the restriction if they have to, but at least make a conscious choice.
Hmm… interesting topic. I also tried to setup a required tag with the intention to make myself (admin) never forget to tag a post in a specific category. Very important if you have chat-integrations setup to external channels - because tagging afterwards does not trigger a push.