Tl4 unable to change post into Wiki

Product Support

AI-generated summary

An admin at Prodigy Game’s forum, Epi320, reports that TL4 users cannot change posts into wiki format, despite the expected functionality. Canapin clarifies that the option should be in the post actions, not topic actions, and suggests checking the post menu settings. Epi320 confirms the settings appear correct. Moin asks if the admin wrench is visible, indicating the issue might be visibility-related. Ultimately, Epi320 resolves the issue, likely by adjusting the post menu order or noticing the three-dot menu. NoNoWahooFromGimkit notes the post action bar is now out of order, and Moin explains the post menu settings control both visibility and order of options.

1

Hello everyone!
I am a admin at https://prodigy-game.discourse.group/,
and we are trying to make a post into a wiki.
Normally, a TL4 are supposed to be able to change it into a wiki, but it doesn’t work here.

image
image1046×557 61.5 KB

Any help will be great!
Also, yes, we did in fact check the settings, and my team are unable to find the problem. Could someone help us find the setting that will help us change this into a wiki?
Thank you very much!

(also, side note, I am not the owner.
I am only a admin.)

2

The option is in the post actions, not the topic actions

The image displays a forum post with a "Reply" button, options to "Flag" or "Reply to topic," and a time indication of being posted "2d ago," with the date partly visible. (Captioned by AI)

:slight_smile:

Any post, any reply can be a wiki.

3

Sorry to bother you but,
image
it isn’t there?

Sorry for the late reply.
:sweat_smile:

5

It’s weird you have access to topic actions but not post actions. :thinking:

I’m sure there’s a very obvious reason I can’t see.

While we wait for a smarter answer than mine, can you look at the post menu settings (/admin/site_settings/category/all_results?filter=post%20menu) and show us what you see?

Default should be:

The image shows an interface for configuring a post menu with options to read, like, copy a link, flag, edit, bookmark, delete, and admin, along with additional experimental and hidden items with explanations for customizing visibility and order. (Captioned by AI)
The image shows an interface for configuring a post menu with options to read, like, copy a link, flag, edit, bookmark, delete, and admin, along with additional experimental and hidden items with explanations for customizing visibility and order. (Captioned by AI)859×914 16.2 KB

6

image
image1358×692 59.6 KB

this looks identical to the screenshot…

I think it is probably a setting, but I cant seem to find it.
:person_shrugging:

7

You are not only TL4 but even an admin, aren’t you? Even if making a post a wiki was not possible due to some setting, you should be able to see the admin wrench on posts. Are you able to see it?

8

Oh, it works now!
We either overlooked the three dots, or changing the settings like how @Canapin said solved it.
Thank you to you both!

9

I’m an admin on that forum too, and I noticed that the post action bar is now out of order. Here’s what I see:

The image shows a user interface with icons for liking, sharing, and saving a post, along with a pink heart indicating four likes. (Captioned by AI)
The image shows a user interface with icons for liking, sharing, and saving a post, along with a pink heart indicating four likes. (Captioned by AI)798×180 12.5 KB

10

Did you try putting it in the order you want? The post menu setting not only determines which options are shown but also their order.