Tracking Issues in Discourse with Jira

I’m wondering how you link jira and discourse together.

If we have a public facing community, there are times bugs/issues will be posted there, if we have multiple people tracking this, how do we ensure that the bug posted in the forum is linked in the jira? IE: I’m browsing the forum, and as an ADMIN I can see that “Greg” has added this to $X jira ticket.

Any thoughts?

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We post Jira links in whispers so all team members can see an issue has been registered.


Are they colors differently so people know when viewing what is internal and external

Yes, here’s an example of the default styling. With a little extra CSS you could make it more obvious, I guess:


Yes that makes sense. I just would love to have a completely different way so we don’t have to worry at all about people screwing this up and making something internal public.