Uh oh - I am having a problem!
Update: my suspicion is that this is about cloudflare, and the way we block IP addresses when deleting users. Is there any way to fix this so we can log into our discourse again??
You’ll need to go into the rails console or postgresql command line and delete the ScreenedIpAddress record for your IP address.
s = ScreenedIpAddress.match_for_ip_address("...")
s.destroy
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Thanks, @neil! I’m happy to do this but don’t know how to do it. Would you be willing to give me steps? I’d really appreciate it.
Using the standard Docker install:
cd /var/discourse
sudo -E ./launcher enter app
rails c
s = ScreenedIpAddress.match_for_ip_address("...")
s.destroy
You might have used a different name than “app” for your yml file.
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Use ScreenedIpAddress.all to see what’s there and which ones you need to delete.
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thanks everyone! so what worked for me ultimately was:
- log in using my phone (where I had not yet logged out!) and grab the user list, which includes IP address for users
- opened rails console using commands provided elsewhere by @sam, then ran commands provided by @neil for the IP address of affected users
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