I can definitely understand it not being a development priority. However, if a specific feature requires any amount of training to overcome initial confusion, doesn’t that betray a non-intuitive design? Is aiming for intuitive ux super hard to justify?
By this argument, any feature with potential for confusion can be explained away by saying “just train them to use it right”, which is seems an odd approach to confront ux issues.
If others have more positive experiences, that’s awesome, and maybe most don’t encounter this problem. For us however, our version of learning to live with it will likely be just not using it because it’s too confusing, and training staff to use forum features isn’t a thing for us because discourse is otherwise incredibly intuitive and requires no training.