Continuing discussion from an older topic where a number of issues were mixed up.
DISCLAIMER: As an iPhone user I rely on 2nd hand reports from users that are not professional SW testers.
Several user have raised an issue on our forum Tappara.co that read/unread messages are not stored correctly. Here are the breadcrumbs I have been able to gather.
So far an Android only issue
It seems likely that the issue has escalated with the Chrome v77 update. I have a fresh report from a trustworthy member that the issue started right after he updated.
Also we have reports from Brave and Opera users that they do not have this issue. Brave is currently on Chromium v76.
Symptoms:
Unread counts not updated
Topics not marked as read when expected to
When tapping on a topic the user is brought to an incorrect position to posts he has already read before
Refreshing the browser gives temporary relief, but the issue comes back soon.
Seems to be <100% reproducible, but reported by many different individuals.
This is a quite serious issue at our community right now as basic functionality is somewhat broken. We run on the stable branch – as of know I do not know whether this is repro on Meta or Try (I use iOS…). @Falco should have some idea about this and asked to open this topic.
Just a quick update, since the topic is closing a bit too soon. We pushed this to production an hour ago and already a handful of users have reported early impressions that the fix seems to solve the issue.