User incorrectly identified as spam

A user was incorrectly flagged by @system as a sapmmer. These posts were not spam. I’ve cleared the flag, and unsilenced her, but the system has grayed out the user’s post. How do I fix that? She is not a spammer.

Have you checked whether the IP and emails are also blocked? See:

1 Like

Just removed those blocks. Still is grayed out:

Have you also checked for these as flagged posts in admin/flags/active?

None there. Already cleared those.

A hidden post can be unhidden by clicking on the Admin wrench icon below the post. Select ‘Unhide’ from the Admin menu for the post.