I would mind using your help. I’ve set a persona in my forum and fed him with lots of manuals and guides for customer support. It is almost working GREAT. But it is not reading the topics within the forum to use for answers as well. How can I enable that feature? Also, how do I teach him new things…

Ways to add knowledge to my persona

pfaffman (Jay Pfaffman) April 3, 2025, 8:40pm 9

You could unlist those topics

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