What can a silenced member do?

I was under the impression that a silenced member was able to PM staff while still being silenced.

This doesn’t seem to be happening when I silence. Is there a setting that I need to change?

Do they have the trust levels to actually do so? I’ve had silenced members send us personal messages with no trouble.

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Heather, you’re right. Someone who is TL0 doesn’t have the ability to message at all. That’s the difference. Up the TL, ability to message the mods/admins is still there when they are silenced.

Thanks for providing the clue!