I don't receive push notifications from my forum and some users don't receive digests

AI-generated summary

I don’t receive push notifications from my forum and some users don’t receive digests

ValGun reports issues with not receiving push notifications from their forum instance and some email addresses not receiving digests. They were unable to find the digest settings.

Canapin helps by explaining that the digest settings can be found by searching for “digest” in the admin settings search field, and to look at the emails and user preferences tabs.

ValGun confirms finding the options, but some members, including a test user, still don’t receive digests. They wonder if it’s related to trust level.

Canapin suggests that the issue might be due to digest settings, which require users to be away from the forum for a while, or personal settings where users can opt-out from digests. They recommend comparing digest settings, last seen time, and digest email preference (found in Activity Summary).

Do not receive any push notifications from my instance… :frowning:
And some e-mail addresses do not receive digest.
Can’t find where digest settings are located.

As an admin, type “digest” in the setting search field, and it will list related settings:

Look at the emails and user preferences tabs.

Or maybe did I misunderstand your question?

Thank You for the prompt reply. Yes. Now I see this options.
But some members do not receive digest, including my test user… :frowning:
Can it depend from trust level? Or something else?

Hello Valentyn :slight_smile:

My guess is they don’t receive the digest depending on either the digest settings (which require a user to be away from the forum for a while in order to receive one), or the personal settings of users (they can chose to opt-out from digests). :slight_smile:

At first, I’d compare the digest settings, the last time the user was seen, and their digest email preference (Activity Summary here: https://meta.discourse.org/my/preferences/emails).

As for the push notifications, I can’t answer as I don’t know about them, I never use it.

Thank You.
Understood.