Hallo When sending a new post or reply to a post via mail the email signature was not stripped out. The following was posted as a new topic: Mal sehen was hier mit der Signatur passiert! -- Mit lieben Grüßen Manfred Bayer-Lemerz Is there a setting to turn the stripping out off or on? I have the original email headers/source available for anyone who wants to look at this bug more closely. thanks Manfred

[image] Paul_King: Is it only one Outlook 2016 email source giving you trouble with signatures, or all of them? It’s one Outlook 16 user’s signature that always gets through the trimmer, and another with an unknown client (but sent through outlook.com and/or MS-Exchange) that has some white square image files at the bottom, like this: ![~WRD000.jpg|100x100](upload://bONwCMToQaefS5MCaw6ckHjvG5z.jpg) ![image001.jpg|45x45](upload://yS0BlfXTqaPhoqyF6LaZLwt7xJv.jpg) There are other occasional signatures that get past the trimmer, but they don’t happen often or with any consistency.

Hmm - what is best strategy from here? Is this email_reply_trimmer library something that any idiot (such as myself) can mess around with to see if they can identify the patterns in the script as applied for other email apps and add a filter for Outlook 2016 signatures? I think I read this script is now part of core for Discourse? Or am I kidding myself? I have never messed around with GitHub, and would not want to potentially mess anyone else up in the process of experimenting, or even inflict irreparable harm on my own forum.

You could send me a PM with the source of an email that doesn’t get trimmed properly. I’ll have a look.

We are using a web form to generate an email to create new topics in a Category. The web form includes this by default: This email was sent to [category email] as a result of a form being completed. Click here to report unwanted email. Is there a way to trim out a message like this?

Try changing the web form software to place the message below a -- (two dashes and a space) to make it look more like a signature. Blah blah Form: Content -- This email was sent to [category email] as a result of a form being completed. Click here to report unwanted email. don’t actually copy my two dashes and a space above, it has some unicode trickery in there

Thanks, I’ll see if that’s something we can add into the web form template!

[image] Cozdabuch: Is there any way to manually add signatures from my users to my board’s email trimmer library? This feature would be tremendously useful - being able to add offending signatures to a ‘strip this out if you see it again’ list. Matching could be a little more straightforward since it would just remove that text verbatim, rather than having to speculatively try to match all signatures.

[image] pacharanero: being able to add offending signatures to a ‘strip this out if you see it again’ list I second this. Though I will try asking people to use "-- ".

[image] Jonathan5: "-- ". That isn’t quite right - it should have the space in the middle, so: “- -” Personally, I have found it pretty difficult to get users to put that into their signatures. It is okay if you can look over their shoulder to set it up for them, but they struggle on their own!! Maybe yours are more tech savvy.

[image] nathank: That isn’t quite right - it should have the space in the middle, so: “- -” I’m pretty certain the convention is hyphen-hyphen-space, as set out above. See also the introductory comments and line 144 here: discourse_email_parser/lib/discourse_email_parser.rb at master · discourse/discourse_email_parser · GitHub

Email signature not being stripped out when user write new topic or reply to a topic

Product Support

sam (Sam Saffron) April 20, 2021, 6:42am 39

We certainly want to get better, we need examples of the failed detections so we can add to our test matrix.

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Email signature not being stripped out when user write new topic or reply to a topic

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