User Issue: Unable to Send Group Messages
The discussion started with wenqin trying to send a group message to all members of their forum, but encountering an error message. nat suggested two possible reasons for the issue: a user without an email address or sending private messages not being allowed for the receiving user.
wenqin asked if it meant that if one person couldn’t receive the message, then no one could. nat confirmed this and mentioned that it’s an edge case.
wenqin tried sending group emails to different trust levels, but still encountered issues. They found a workaround by exporting user IDs, but this revealed the recipients to each other, which is a concern for their Japanese users.
supermathie suggested using the BCC field to hide recipient addresses. Firepup650 provided the solution by enabling sending PMs to trust_level_0 in the group settings.
Additionally, Moin clarified that trust level groups include users with higher trust levels, and patrickemin asked if sending a mass PM to level 0 users also sends an email to all higher levels.
I want to send a group message to all members of my forum, but I can’t.
I have confirmed the email function, and it should be possible to send mass emails to everyone if the sending is set based on groups. The email recipient field also prompts for selecting users and groups. However, when I actually try to do it, I encounter an error message. Here is a picture of the error message. The group I selected is “trust_level_0”.
Appreciate the error message! There can be two problems here, either
Are you able to find out?
Does it mean that if one person cannot be sent to, then no one can be sent to?
Yes that’s right.
It’s quite an edge case you have, I cannot reproduce the issue. Technically speaking every user needs to have an email.
In fact, I am unable to send group emails regardless of my trust level, whether it’s trust_level_0, trust_level_1, trust_level_2, trust_level_3, or trust_level_4. Among them, trust_level_4 has no members. Trust_level_3 only includes me and one administrator, totaling two people.
Now I’m very frustrated. I can’t send mass emails. Of course, I’ve adopted another method, which is to export a table of all users, copy everyone’s IDs, and then import them into the email recipient field.
But doing it this way means everyone can see that many people are receiving the email. I don’t want anyone to be able to see other recipients. This is because my users are Japanese. They are very superstitious about this. Even if the ID they used was randomly chosen.
Hmm. Just to be sure, are you a site admin?
You can put their addresses into the BCC field in your email program instead of To/CC. Then they won’t be able to see each other.
yes its my site
thank you very much.
just this
Interesting. I couldn’t get trust_level_0 to appear in the composer if this wasn’t allowed in the first place.
A related question, does sending a massPM to level 0 users also send an email to all higher levels since all higher levels have also necessarily passed through level 0? Thanks.
The trust level groups all include users with higher TLs
