This is split out from the master accessibility thread: Accessibility audit and shepherd for making improvements.
These are span tags, they should be LI or H4 tags.
This is the relevant part of the UI on the categories page:
Here’s console code to see the relevant HTML:
> document.querySelectorAll('span.category-name') => <span class="category-name">support</span>
These seem like semantically meaningful headers, and visually that’s really clear. Rich’s suggestion is that these should either be headers (perhaps
<h4> or to restructure the page to use
<li> to indicate that this is a list of categories).