Best practice for reply by email address

support
1

Continuing the discussion from Set up reply via email support:

Am in need of a sanity check :scream:

I have set up a dedicated Google Apps account with aliases configured in Discourse in the following way:

  • hello@gorgeous.com → bound to a private group hello
  • alias dev@gorgeous.com → bound to a category dev

We’re merging in a mailing list, and the dev category will represent that traffic. To create a new post in the category you have to email the alias dev@gorgeous.com

Everything is working as expected… only when i look at my settings for reply by email address i have second thoughts:

Admin_-_Lucee_Dev.jpg740×216 38.2 KB

All reply-to traffic is going to hello@gorgeous.com – would i be better off making all reply-to traffic go through dev@gorgeous.com instead?

At this point it seems counter intuitive to be creating topics through an email address that is different to the reply-to address. Has anyone got any real world experience in this area?

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I would create another alias for the replies: reply@gorgeous.com. Use that for the reply by address. Then you don’t have to worry about overlap from either one.

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