I’m having trouble installing Discourse after setting it up through digital ocean. I’ve gone through all of the steps through the quick installation guide and following videos. Once the terminal lets me know that I have installed the application, it informs me to go to the browser.
However, from there, whether I try through my subdomain or the IP address, it won’t let me get in. I simply get an error that the site can’t be reached.
That’s the only installation method we can support here I’m afraid. If you followed a different guide and it isn’t working I would recommend starting over with the official documentation.
Could it be that you’ve got a firewall blocking connection? Maybe (just maybe) check the DigitalOcean panel around if you’ve accidentally got some default firewall rules blocking outgoing connections?
Maybe? I’m not sure exactly how to check on the firewall side of things in DigitalOcean
For further context, I got this all up and running no problem last night, but ran into a problem where I inputted the admin email wrong. So, I started the whole process over. And that’s when I started to run into the problem where I’ve been unable to access through the browser to finish setup.
If you did the same thing two times, and got a different outcome on the second attempt it might be worth reaching out to DigitalOcean support.
You’ve confirmed that the IP address is correct (discourse-setup would have flagged this too), you’ve confirmed Docker is listening on :80 and :443, but your server isn’t accepting connections. That suggests it’s not something you’ve done.