Hey Tim, could you just confirm a few things for me about your production site. If you could just check them off for me in your response. Thanks
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your WP Discourse plugin is connected to your Discourse, i.e. you see “You’re Connected to Discourse” when you load the WP Discourse admin panel;
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your wordpress posts are being posted to your Discourse, and there are replies to the Discourse topic on the Wordpress post you’re not seeing Discourse comments on;
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you have “Enable Discourse Comments” set to true and “Display comments for all topics” checked; and
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your wordpress cache is not preventing you from seeing the comments. To check this, please try toggling the WP Discoursse “Commenting” setting “Clear Cached Comment HTML”.