"Custom incoming email address" for Groups

[optimus (Chris D)]

Hi, can someone explain what the function is of “Custom incoming email address” for Groups? I have set up email address for topic categories to allow users to post new topics via email, but what does this setting in the “Groups” settings do? Allow you to send messages to all users of the group via email (like a mailing list? If the latter is the case, what else needs to be done to configure it properly on the Discourse side and/or mailbox side?

TIA,
Chris

[zogstrip (Régis Hanol)]

You might want to read this topic

Discourse as a private email support portal

Purpose We would like to set it up so Discourse can act as a private email support portal for a team. In this mode a single email address will be mapped to a category, all incoming mail will create new messages in that category that can be viewed by all the users with permission on the category. Users will be automatically provisioned as emails come in. Advantages over central email box Historically we have used a central email box for our team “support” this has proven to have quite a few draw…

TLDR: yes, it allows you to send messages to all users in that group via email

[optimus (Chris D)]

Thanks @zogstrip. Will take a look.

[meglio (Anton)]

Did you find what that setting means?
I read through the topic linked, yet I wasn’t able to find anything related by word “custom”.

Or is it exactly this?

it allows you to send messages to all users in that group via email

Not really obvious from the name, so I added a comment in transifex to make it clearer for translators.

[zogstrip (Régis Hanol)]

@meglio, you should read this more updated topic

Configuring Reply via Email

If your Discourse does not have incoming email set up, here’s how: if you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, see this topic. You have two options for enabling incoming emails to your Discourse: polling via POP3 or pushing to the API 1. Polling emails via POP3 If you want to poll emails using POP3 you must first setup email polling. For that, I recommend that you follow the tutor…