I have a user that is having some problems on a Chromebook. I suspect, but don’t know, that this may be the problem. Is there a way to disable this?
I probably should have provided this link. This site has users from around the globe.
Probably also need to provide some info on the client system that’s experiencing this too.
The browser looks to be chrome 111 - what extensions is the user using? Does it happen in incognito too?
From the user (including 20 char padding):
If it works in incognito then it’s something in their browser config that’s responsible, rather than a Discourse issue.
They’ve effectively proven that with this test.
If they’re on OS 10.15.7 though it’s just Chrome, not a Chromebook, no?
If there is a left-over element from the splash after the app has booted sucesfully, there will most likely be something about it on the DevTools console. Check that and share the output.
That pane is open in the link above. Is there something else not shown that should be checked?
One user suggested the OP of the thread disable all plugins and re-enable them one by one. Looks like a video app got confused? I asked him to post which one so I could post it here to bring some resolution and in case it is helpful.
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