Error - one thread can't be replied to

Hey,

So I have this thread on my forum that I’ve been hosting a load of questions on.
Except in the past couple of days, I’m unable to do anything to the latter-half of this thread. I can’t reply, edit, copy the post url, or close the polls on any of those posts.

So far we’ve tried:

  • Refreshing my cache/cookies
  • restarting my computer
  • I used three of my devices and got another admin to try on theirs too.
  • We rebooted the forums
  • Turned all the plugins on and off
  • And then rebooted the forums again and again.

So we’re putting it down to one of the discourse updates and hoping that it’s being sorted soon.

If not, then has anyone else had this issue and know what’s up?

Have you tried safe mode? That could rule out this happening because of your theme or a theme component.

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No, I hadn’t thought of that. Just tried it and I’m able to edit those posts. Does this mean there’s an issue to do with the themes? And if so, would it be at my forum end or the discourse theme creator end?

By default, safe mode disables the frontend code of plugins, themes, and components. So if that fixes it, it is a problem with a customization. You can choose to disable only plugins or themes to narrow it down. Then you know for sure whether it’s a plugin or theme.
And then you can try to disable them one by one. Did you add any custom code?

The error I see in the browser console when looking at the forum did not help me to easily spot the customization causing the problem.

Discourse Theme Creator is a Discourse forum where you can test and showcase themes and theme components. Things happening there are not related to what happens in your forum.

2 Likes

So I did do this and the answer narrowed it down to two.

When I tried “Disable themes and theme components” and then “Disable all client-side plugin customizations”, they both worked. The difference being that with the plugin one the polls weren’t working due to safe mode and couldn’t be closed. However, posts could be edited. Then when I tried “Disable unofficial client-side plugin customizations”, the thread was still broken.

Can you look in /logs please? You should see relevant errors.

1 Like