Setup LiveChat Chat Integration

  1. Create an account to LiveChat - live chat and help desk for websites

  2. Select the Install LiveChat code manually option

  3. Copy the script

  4. Visit your site at admin > customize > themes > component and click on Install

  5. Select +Create new
    image
    then enter a name, check that theType selected is Component and click on Create
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  6. Select the theme(s) to which you want to add the new component to activate it and click on Edit CSS/HTML

  7. Go to the common > /body tab, paste your script and Save

  8. Go to the site settings of the site and search for content security policy script src. Add these URLs in whitelist

    • https://www.livechatinc.com/
    • https://cdn.livechatinc.com/tracking.js
    • https://secure.livechatinc.com/
  9. Reload your Discourse site and you will find the chat icon on the bottom right, visible to visitors and registered users
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  10. If all the settings are correct, a congratulatory message will appear on LiveChat and the configuration can be completed.

  11. Visit https://my.livechatinc.com/home to configure your chat settings

:tada:

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