Setup LiveChat Chat Integration

Documentation Integrations
1

  1. Create an account to Text Accounts | Hire Text Suite

  2. Select the Install LiveChat code manually option

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  3. Copy the script

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  4. Visit your site at admin > customize > components and click on New component

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  5. Enter a name for your component and click on Create

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  6. Select the theme(s) to which you want to add the new component to activate it and click on Edit Code

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  7. Go to the Common > <body> tab, paste your script and Save

  8. Go to the site settings of the site and search for content security policy script src. Add these URLs to the allowlist:

    • https://www.livechatinc.com/
    • https://cdn.livechatinc.com/tracking.js
    • https://secure.livechatinc.com/

  9. Reload your Discourse site and you will find the chat icon on the bottom right, visible to visitors and registered users

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  10. If all the settings are correct, a congratulatory message will appear on LiveChat and the configuration can be completed.

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  11. Visit https://my.livechatinc.com/home to configure your chat settings

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:tada:

Last edited by @JammyDodger 2024-05-28T12:59:40Z

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