Setup LiveChat Chat Integration

[Discourse]

1. Create an account to LiveChat | Web Live Chat Software & Online Customer Support

2. Select the Install LiveChat code manually option
   

   

3. Copy the script
   

   

4. Visit your site at admin > customize > themes > component and click on Install
   

   

5. Select +Create new
   
   then enter a name, check that theType selected is Component and click on Create
   

6. Select the theme(s) to which you want to add the new component to activate it and click on Edit CSS/HTML

   

7. Go to the common > /body tab, paste your script and Save

8. Go to the site settings of the site and search for content security policy script src. Add these URLs in whitelist

   • https://www.livechatinc.com/
   • https://cdn.livechatinc.com/tracking.js
   • https://secure.livechatinc.com/

9. Reload your Discourse site and you will find the chat icon on the bottom right, visible to visitors and registered users
   

   

10. If all the settings are correct, a congratulatory message will appear on LiveChat and the configuration can be completed.
    

    

11. Visit https://my.livechatinc.com/home to configure your chat settings
    

    

Last edited by @JammyDodger 2024-05-28T12:59:40Z

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