RyanUK
July 26, 2020, 11:48am
1
I have spent the morning trying various live chat software including HelpScout and Chatra and I can’t get the live chat to work with Discourse.
I have the threads below and I am still lost.
Create an account to LiveChat | Web Live Chat Software & Online Customer Support
Select the Install LiveChat code manually option
[image]
Copy the script
[image]
Visit your site at admin > customize > themes > component and click on Install
[image]
Select +Create new
[image]
then enter a name, check that theType selected is Component and click on Create
[image]
Select the theme(s) to which you want to add the new component to activate it and click on Edit CSS/HTML
[im…
https://meta.discourse.org/t/live-chat-integration/119732/12
Can anyone help, please?
P.S. I would prefer to use Help Scout or Chatra if possible as that’s the platform I am using right now, bit I may consider others as a last resort. Thank you.
1 Like
Falco
(Falco)
July 26, 2020, 2:55pm
4
We have guides for some:
HubSpot chat integration
Intercom widget
LiveChat chat integration
You can either use one of those of hire someone on marketplace to build an integration for your favorite service.
4 Likes
dax
(Daniela)
May 24, 2021, 5:06pm
5
Here it is also a HelpScout chat integration
Create an account to https://www.helpscout.com/
Complete the steps to set up the account and mailbox
Click on Set Up Beacon
[msedge_RuyZhiDJGH]
Configure your Beacon
[msedge_t36lOc1bSP]
Copy the scripts using the Copy button
[msedge_7tVE9xVRoT - Copy]
Visit your site at admin > customize > themes > component and click on Install
Select +Create new
[image]
then enter a name, check that the Type selected is Component and click on Create
Select the theme(s) to which …
2 Likes