ā¦ Really, this is really confusing. Thank you for pointing out this. I may try adding a credit card later and see what happens.
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The just time a client complained about this I opened a ticket with them and told them that it s confusing (and I think I linked to a discussion very much like this one here).
They didnāt seem to care.
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Maybe they just donāt want to waste their ressources on customers like me haha. āYou donāt wanna subscribe? Then get away, Iām not going to beg for your pennies.ā
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When I signed up for Mailgun, (nearly a year ago, some stuff has definitely changed in that time) they made it clear that I could not add my own domain and had to use their sandbox domain until I added a payment method.
It didnāt need to take payment and I didnāt need to select a plan that would eventually cause a payment to be taken, I just needed to add a valid payment method. At the time, the wording was clear that this was to:
a) provide some reassurance that I am a real person not trying to use their system for mass spam; and
b) provide a means of taking payment if I went over the limits
As I understand it, things have since moved around in a confusing and somewhat obscure way but it is still possible to start a trial for the paid plan, (āFoundationā?) then downgrade it to Flex / pay-as-you-go, then add a payment method to unlock own-domains for the same reasons above.
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If it has not changed since February, then you just have to start the trial which is the Flex plan. Itās just not obvious.
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Yes indeed, this is exactly how it works now. I added a credit card today (which got me out of the sandbox), and subscribed to Foundation Trial plan, then I saw the option to downgrade to Flex / Pay as You Go. They are still offering Flex choice to new customers.
Apologies to Mailgun, Iāve misunderstood you. 
And Iām grateful for you all helping clarify the mechanism of Mailgun. I guess this is the charm and power of communities. 
Iāve edited the first post I posted here to reflect the fruit of discussions and avoid potential misguidance.
(Mailersendās 12,000 free emails are still attractive though
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Yeah, itās pretty confusing. I set up a trial and was automatically upgraded to the USD 35 per month plan. I couldnāt find a way to downgrade to the Flex plan, so I decided to switch to another provider instead. But then, when I tried to cancel my Mailgun account, I was presented with this:
So maybe thatās just the way to do it. They keep the Flex option well hidden it seems.
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Hello. May I ask if its 1000 emails per month or in total?
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Itās 1000/month, but their web site makes it impossible to tell that. It looks like their cheapest plan is $35/month, but thatās not the case. Iāve complained a number of times that my clients couldnāt make sense of their site, but they donāt seem to care.
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For anyone researching Mailgun: as of this writing, it looks like the Mailgun Flex Plan is no longer available.
Current pricing indicates the free plan is limited to 100msg/day and the next tier is $15/mo.
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It seems worth noting that 100/day is actually roughly three times as many free emails as Flex was. It just doesnāt allow for big peaks with otherwise low usage.
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I think this offering might be interesting for some people in this thread who want to minimise monthly overhead / find a mailgun alternative:
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Personally, for me, I use Zoho Zeptomail. It only costs $2.50/credit, and each credit will get you 10,000 emails to send which are valid for six months. ZeptoMail does offer dedicated IPs for your transactional mail, but most will be using shared IPs. Not a problem for most people though, especially for running a Discourse forum. Iāve havenāt had any issues with ZeptoMail and itās very cost effective.
I used to use MailJetās free plan for transactional mail (MailJet is really intended for marketing mail) and decided to move to ZeptoMail as I was outgrowing my free plan.
Anybody else use ZeptoMail for their forum? How was your experience?
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