Message category selector for group messages leads to "Error Something went wrong."

bug
1

Hi, we recently upgraded two instances to 3.1.0.beta5 (286dfcacb4) and noticed the following issue regarding inboxes for group messages since then:

  1. Go to your “personal messages”, e.g. https://discourse.example.com/u/gregory/messages
  2. Use the category selector on the top-left to select the inbox of some (arbitrary) group.
  3. Now we immediately get this:
    image

Nothing is actually logged to https://discourse.example.com/logs/.

The browser console shows:

  • TypeError: Cannot read properties of undefined (reading 'name') @ application.js:79
  • Error while processing route: userPrivateMessages.group.index Cannot read properties of undefined (reading 'name') TypeError: Cannot read properties of undefined (reading 'name') @ router.js:1064
  • Uncaught TypeError: Cannot read properties of undefined (reading 'name') @ rsvp.js:23

The developer tools show a POST request to https://discourse.example.com/message-bus/35da09199d4b4a659887ec491695e8d5/poll that does not receive any response from the server and after 25 seconds times out with response []. This then triggers another such POST request etc…

1 Like
2

I think there’s been another report of this too - Cannot open the moderation inbox

Let me see if I can get someone to take a closer look. :eyes: :+1:

5 Likes
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Oh, I didn’t see the other post. Thanks a lot!

Interestingly, the “moderators” inbox is the only one that does still work in our case :sweat_smile:

5

The moderation mailbox can be opened via the link example.com/g/moderators/messages/inbox. However, if you click on the link in the sidebar or on a notification, the aforementioned error appears. The link in the sidebar or in the notification is also structured slightly differently: example.com/u/username/messages/group/Moderators

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I have observed further:

  • If a moderator responds to a reply in the moderation inbox, the corresponding topic opens without any problems. No error message appears. The link looks different here too: example.com/t/title-of-the-topic/1234/4
  • If a user reports a post and writes a message at the message because he selected Other, I can open the message in the mailbox as well. Again, the link looks like above: example.com/t/title-of-the-topic/1234/4

So one can state: If a link is made directly to a topic in the moderation inbox, no error appears either.

1 Like
7

This has been fixed in

Thank you for the report @GregoryS

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