Moving posts returns 502 bad gateway

We bumped our RAM and rebuilt the database, but problem persists.

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I’d like to ask if devs are aware of this problem… Thx!

Is there any quick fix I can do as admin? Longer timeout maybe?

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Not sure. It sure seems like a longer timeout would help. It happens way more often in heavily populated threads, so it feels like there’s find sampling or scanning that takes too long.

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If I can figure out how to implement this, will report back. I would double it.

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Yep, problem persists with 2.5.0.beta2

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Did you run discourse setup after you changed the ram? There are settings that need to be updated to take Ashanti /advantage of the ram.

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Not sure, as the implementation rests with another person. But I’ll mention to him that this needs to be done to complete the process. Thanks so much!

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Hello,
I get a lot of 502 errors during moving posts.
Do you have a plan to improve this scenario?

Thanks

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Hello, have you been able to find it? It would be great to parameterize the timeout into app.yml ENV or discourse site settings for us with low memory…


Maybe a dumb question?


When you move a lot of posts like this is this process managed by Sidekiq?

Sorry, did not search the code…


Update


Took a quick peek at the Ruby code base and yes when the move posts function is called, the jobs are queued with the enqueue_jobs().

Not being a discourse developer, it would appear to a casual code-browser, observer that issues related to delays, errors or timeouts related to moving posts would be directly related to sidekiq performance and configuration.

I tried studying how discourse uses sidekiq at the system level a number of days ago, but I was not successful in finding the “cliff notes” version for dummies.

So, I went to the sidekiq web site to try to get a better feel for what is going on under the cover and noticed there were three different offerings, got confused and moved on :slight_smile: because I could not understand, within my short attention span and need for immediate gradification, what version of sidekiq discourse uses, what are the exact features and switches which can be configured…

Being a novice in this area, I’m interested to know exactly the sidekiq architecture, features, switches, environmentals, available in discourse … but so far I “still haven’t found, what I’m looking for” - sung to the tune of our fav U2 song.

All answers spring from curiosity…

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Update:

On a tip from a leader in another thread, we turned off all plug-ins except “who’s online” and now, no issues with moves lately.

So cautious optimism here. Will update if things change.

Thanks to everyone who has lent assistance on this issue!

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Which plugins specifically did you disable?

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Ideally, I would have done each on their own to check which one(s) were causing problems, but I didn’t expect it to work so switched them all off in one go.

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Very likely babble, I am guessing it has hooks that fire on post move.

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Good to know. Thanks. And props to @featheredtoast for the fix.

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My community recently started experiencing the 502 error issue when moving posts, especially between large threads. I had no custom plug-ins installed. Following the advice from another Discourse thread, I increased the unicorn_workers to 10 and db_shared_buffers to 4096MB, but that did not ameliorate the situation. Below is our forum’s ./discourse-doctor log. Hoping to get some pointers. Thank you!

==================== DOCKER INFO ====================
DOCKER VERSION: Docker version 17.10.0-ce, build f4ffd25

DOCKER PROCESSES (docker ps -a)

CONTAINER ID        IMAGE                 COMMAND             CREATED             STATUS              PORTS                                      NAMES
ddfb2222fd64        local_discourse/app   "/sbin/boot"        10 days ago         Up 10 days          0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp   app

ddfb2222fd64        local_discourse/app   "/sbin/boot"        10 days ago         Up 10 days          0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp   app

Discourse container app is running


==================== PLUGINS ====================
          - git clone https://github.com/discourse/docker_manager.git
          - git clone https://github.com/discourse/discourse-solved.git

No non-official plugins detected.

See https://github.com/discourse/discourse/blob/master/lib/plugin/metadata.rb for the official list.

========================================
Discourse 2.6.0.beta2
Discourse version at localhost: Discourse 2.6.0.beta2 


==================== MEMORY INFORMATION ====================
RAM (MB): 16434

              total        used        free      shared  buff/cache   available
Mem:          16048        5605         919        4255        9523        5850
Swap:          2047         437        1610

==================== DISK SPACE CHECK ====================
---------- OS Disk Space ----------
Filesystem                 Size  Used Avail Use% Mounted on
/dev/disk/by-label/DOROOT  315G  132G  168G  45% /
/dev/disk/by-label/DOROOT  315G  132G  168G  45% /var/lib/docker/aufs
/dev/disk/by-label/DOROOT  315G  132G  168G  45% /
/dev/disk/by-label/DOROOT  315G  132G  168G  45% /var/lib/docker/plugins
/dev/disk/by-label/DOROOT  315G  132G  168G  45% /

---------- Container Disk Space ----------
unknown shorthand flag: 'w' in -w
See 'docker exec --help'.


==================== DISK INFORMATION ====================
Disk /dev/vda: 320 GiB, 343597383680 bytes, 671088640 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 29B528BA-16C4-402E-BEE9-53555C8B6F10

Device     Start       End   Sectors  Size Type
/dev/vda1   2048 671086591 671084544  320G Linux filesystem

==================== END DISK INFORMATION ====================
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Hi, I encounter the same issue. Can’t split megatopics because of this.
Also tried in safe-mode, didn’t change anything.

No issue in my development Discourse installation (same version 2.6.0.beta2) though.
And nothing in the logs.

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