Required Tags not able to be selected

Hello!

I have a required tag group for a category where users must pick at least one tag. I recently received a PM from a user who wasn’t able to select any tags, and when he tried to type in one of the tags nothing showed up. I also noticed when impersonating his account he has a different language selected. Could this be corelated? That’s the only difference I’m seeing. Other than that, he has the correct permissions. I checked another account (someone who had English set) and they were able to add a required tag.

Thanks!

1 Like

Just looked into trust levels to see if that was the issue, but looks like the user has correct trust level to add a tag as well.

Also interested for this information!

Thank you.

Update: Issue resolved!

I checked permissions in the actual tag group, and not all the correct groups were selected.

Feel free to close, thanks!

1 Like