So… You know how unread topics will show numbers in either grey or blue if there are unread posts in those topics, right?
I have this one user who is being driven nuts because he can’t make the grey numbers go away. These topics are constantly in his unread list. He swears he has looked at every post in these topics.
His theory is that someone he has muted or ignored has posted in those topics, so the grey number represents posts that are unread because he can’t read them. Obviously, this shouldn’t happen and I’m not convinced he’s right. But they’ve got to be coming from somewhere.
He reports that if he stops tracking the topic and then starts tracking it again, that usually solves the issue, but not always…
Thanks in advance for any help!