sunjam
November 11, 2022, 8:12pm
1
Continuing the discussion from How do I build a "Complete Health" chart of my community over the past year? :
Any ideas on what these numbers represent in relation to minutes or hours? The tool tip claims hours to first response so I am confused since it is broken down by 100’s while viewing weekly graph.
Average time (of hours) to the first response.
I read this solution, but I’m still confused . Thanks!
Time to first response is calculated by subtracting the value of the topic’s created_at field from the value of the created_at field of the topic’s first reply. If you move a post to an existing topic that does not yet have a reply, that post’s created_at field will be used to calculate the response time for the topic. Only ‘regular’ posts are counted as responses - ‘small action’ posts that are added by Discourse are not counted as replies.
For details about the query that is used, have a…
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