One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens when I click show email. This is in the console:
Clicking her profile from the forum or from the admin page (Show public profile) gives me a 404.
I am worried this is also happening to other users, but I haven’t heard of anyone else yet. I found one other that looks the same.
What could be wrong? The software should be up to date.
She can still read and post. I can’t change her username or impersonate her.