For some reason, usernames have started appearing next to the user’s real names. This was not the case previously. Was this a platform update? I don’t think anyone on our team was tinkering with this aspect.
AI-generated summary
The discussion revolves around usernames suddenly appearing next to real names in posts, a change not previously observed. putty first noticed the issue and questioned if it was due to a platform update or internal changes. ondrej pointed out that no team member had altered settings. JammyDodger suggested checking the display name on posts setting, which putty confirmed was enabled. JammyDodger later speculated the issue might stem from a custom code that stopped working, while Jagster and Moin offered troubleshooting tips. Ultimately, putty resolved the issue by hiding the username element via CSS.
You can check the staff logs
Unfortunately, I don’t see any staff changes that would impact this.
Could you check display name on posts?
That is and has been selected. I’m sure we can easily hide this in CSS but I’m checking if this is something greater that was changed.
Yes, sorry. I think I got turned round on username v name. Hmm.
I’ll have a think.
The name and username are very similar, and normally only one would display if both were the same.
Checking on here by adding ‘JammyDodger’ to my name field, it still seems to recognise they’re the same and only show one.
Try Jammy_Dodger instead?
Did you try safe mode?
Maybe you use something like Remove Name Suppression on Posts
Just to circle back on this, I think it was a custom piece of code that had stopped working. Was that right in the end @putty?
I think so. I ended up having someone on our side hide that element via CSS.
