Viewing notifications doesn’t work sometimes

AI-generated summary

A user named ICC reports a recurring bug where notifications fail to display on their Discourse forum, occurring at least three times daily. They shared a screen recording (video link) showing the issue. bryce suggests using browser Developer Tools (Console tab, accessible via F12 or Safari’s command+option+c) to capture error logs when the bug occurs, which could help diagnose the issue. ICC agrees to try this. Later, ICC asks how to access Developer Tools on an iPad. thoka replies with a helpful guide for debugging Safari/Chrome on iOS devices. The discussion remains focused on troubleshooting steps to capture diagnostic data for the notification bug.

Hello Everyone. I currently use a forum that uses discourse.

I’ve been having an ongoing problem with trying to view my nofications. This happens at least 3 times a day.

I have screen recorded a video

https://litter.catbox.moe/041n56.mov

When I try to click, it doesn’t show my notifications

Is this just me?

I haven’t experienced this, but here’s something that could help with tracking down the bug.

Next time it happens you can hit F12 to bring up Developer Tools and go to the Console tab (This works for most browsers, but Safari is a bit different[1]). With the Console open, try clicking it again. If there are errors popping up, you can post a screenshot to help give more clues as to what’s going on.


  1. For Safari: Go to Safari’s Preferences (Safari > Preferences in the menu).
    Click on the Advanced tab.
    Check the box at the bottom that says “Show Develop menu in menu bar”.
    Press command+option+c to open the Console. ↩︎

1 Like

Alright, I’ll try that. Thank you.

How do I do this on an IPad, @Bryce_Huhtala?

Google suggests:

1 Like