Zendesk : Synchronisation bidirectionnelle

[techAPJ (Arpit Jalan)]

Le plugin Zendesk prend désormais en charge la synchronisation bidirectionnelle. Voici comment activer cette fonctionnalité :

Enabling Zendesk two-way synchronization

Summary In this documentation, we will cover: Enabling Zendesk synchronization settings in Discourse Configuring a Zendesk webhook Setting up a Zendesk trigger Enabling Zendesk synchronization settings To begin, you will need to enable the Zendesk plugin, enable the sync setting, and provide a secure token. Navigate to Plugin Settings: Go to your Discourse site and navigate to the Zendesk plugin settings page at /admin/plugins/discourse-zendesk-plugin. Alternatively, you can find the set…