Hi All,
I have enabled the ‘suggested topics’ option in the settings as admin but it doesn’t work. PFa the screenshots for reference. Let me know how to fix this?
AI-generated summary
Pratham_Nawal reports that the ‘suggested topics’ feature isn’t working despite being enabled in admin settings, sharing screenshots for reference. JimPas suggests unchecking the option Only show topics from the current category in suggested topics, explaining that this setting may suppress suggestions if all topics in the current category have been read. Pratham_Nawal confirms trying this fix without success. JimPas then recommends adjusting the suggested topics unread max days old setting to 60 days, refreshing the browser (especially Chrome, which may cache content), or opening the page in a new tab to bypass caching issues. The discussion remains unresolved as of the last post.
Try unchecking the Only show topics from the current category in suggested topics.
When this box is checked and you are in a category, topics from other categories will not be shown. If you’ve read all the topics in a category (and the above box is checked), then there are no other topics to suggest as you’ve read them all.
@JimPas Just tried. Still doesn’t work.
Since I don’t know how long you’ve been set up, may I ask how many topics you have?
Can you set the suggested topics unread max days old to 60 and see if that makes any difference?
Also refresh your browser - especially if using Chrome. It has a habit of caching. Another tip is to open this in a new tab and close the old one. That often works when a simple page refresh doesn’t (in Chrome).