Summary: Missing Subcategory Dropdown for Muted Categories
A user, artur, reported an issue where the subcategory dropdown is not always visible when all subcategories are muted. However, when the parent category is unmuted, the dropdown appears. artur and JammyDodger were able to replicate the issue.
olivia classified the issue as Medium Priority/Severity and provided reproducible steps to demonstrate the problem. Canapin suggested checking for specific permissions, but artur confirmed that there were no category-specific security settings in place.
sam inquired whether this was a regression or an existing issue, and artur replied that it had been present in their instance for at least 1.5 years.
In our discourse we’re using muting of all categories by default, leaving the users to unmute those categories of their interest. We recommend everyone the main /categories page to find all the categories.
However the issue is that if one wants to see the sub-categories of a given first-level category in that parent category page, one often does not find the subcategory dropdown:
Priority/Severity: Medium. It’s not a critical issue, but certainly inconvenient for users trying to navigate through categories.
Platform: Desktop
Description: The issue with the dropdown for subcategories. When the parent category is muted, the dropdown that allows users to see subcategories doesn’t always show up. It’s a bit strange because sometimes the dropdown is visible even if all the subcategories are muted. Now, if we unmute the parent category, the dropdown pops up without any issue. Ideally, we should be able to see the dropdown regardless of whether the parent category is muted or not.
Reproducible Steps:
Head over to the categories page.
Choose any parent category and mute it.
Check out if the dropdown for its subcategories is showing up or not.
Now, unmute the same parent category. You’ll see the dropdown appearing.
