你如何提高社区支持论坛的回复率？

[Heliosurge (Dan DeMontmorency)]

您好 Noah，

这取决于您的支持论坛的性质以及您使用的是托管计划还是自托管计划。已解决 Plugin 插件可能带有未解决主题的自定义列表。

Discourse Solved

Summary Discourse Solved allows users to accept solutions on topics in designated categories. Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Enabling Solved The Solved plugin can be enabled from its settings, accessed from your admin/plugins page: [admin/plugins] After enabling the plugin, to switch on Solved for all categories use the allow solved on all topics site setting. Alternati…

还有一个 Theme component 插件也有帮助。您还可以获得已解决徽章。

有一个新的实验性过滤器插件。

Experimental topics list filter feature

We have recently introduced an innovative /filter route, enabling more sophisticated filtering of the topics list. Significantly, this marks the initial step towards a unified topic filtering language for both search and filtering. Additionally, the dedicated route for topic list filtering enhances the customizability of the sidebar, as users can now incorporate links as custom section links within the sidebar. How to turn it on Enable the experimental_topics_filter site settings in the admin i…

也可以使用插件。

Discourse Custom Topic Lists

Summary Allows you to create custom topic lists that can be accessed via a URL Repository Link GitHub - discourse/discourse-custom-topic-lists: custom topic lists Install Guide How to install plugins in Discourse Features This plugin adds a new dropdown; when clicked, it leads you to a custom topic list based on a filter defined in the configuration. The new dropdown: [Screenshot 2024-06-07 at 16.31.45] The sidebar links, you…

这有助于提高可见性。

如果您有 Plugin 游戏化功能，您可以创建自定义排行榜。发布每周排行榜或像右侧块 Theme component 那样在页面上显示它。